Frequently Asked Questions

Do you ship outside the United Kingdom?

No, unfortunetly at present we do not ship outside the UK.

How do I return a product?

Please see our returns policy.  Most of our items can be returned but there are instances where we cannot accept returns.

How is my postage calculated?

Your postage is calculated by using the Royal Mail click and drop service.  Your delivery costs are included in the price of the items and is calculated at the checkout.  You can look at our Shipping policy for more details.

Are there any discounts available?

Yes, there will be discount codes available from time to time.  You will be also be eligable for discounts through our loyalty scheme or refer a friend.  You can find more details on the home page or on our Save Money Page.

How do I collect Wicked Creator Points?

You can sign up to our Loyalty Scheme by clicking the REWARDS button ton the bottom right of the screen.  Our sheme is powered by Smile.  You will collect 5 points for every £1 you spend.

What can I spend my Wicked Creator Points on?

You can exchange your points to buy anything on the Wicked Creations Store website.

What will I get for referring a friend?

You will received a £5.00 coupon each time you refer a friend; they will also receivd the same voucher.  This can be used on any products on the webiste witha  £20 minimum order.

How can I contact somebody if I have a problem?

You can either call 07739 031642 or send an email at  You can also send us a message through Facebook Messenger by using the button at the top right of the page. 

How do I get the newsletter discount?

Once you have signed up to the newsletter you will receive an email with a discount code.  This is one per customer.